How reviews work on Rank My Builder
Everyone
Reviews are only useful if you can trust them. On Rank My Builder, reviews are tied to real jobs completed through the platform — not anonymous accounts or trades reviewing themselves. Here's how that works for homeowners and tradespeople alike.
Reviews come from real jobs
A review can only be left by a homeowner who actually hired and completed a job with that tradesperson on the platform. That single rule cuts out the fake five-star reviews and the anonymous one-star grudges that plague open review sites.
Because each review is attached to a genuine job, what you read reflects real experiences with that trade — the good and the bad.
Leaving a fair review
After a job is completed, the homeowner is invited to leave a star rating and a few honest words about how it went — quality, timekeeping, communication and value are all worth mentioning.
Be specific and fair. "Turned up when they said, tidy work, clear about extra costs" helps the next person far more than just a number.
For tradespeople
Your reviews are one of the first things homeowners look at, so consistently good work and clear communication pay off directly. Reviews build over time as you complete jobs.
If you ever receive a review you believe is unfair or breaks the rules, you can raise it for review rather than it simply standing — see the article on resolving disputes.
FAQs
Can tradespeople leave fake reviews for themselves?
No. Reviews can only be left by a homeowner who hired and completed a job with that trade on the platform, which is what keeps them honest.
Can a tradesperson remove a bad review?
Trades can't simply delete honest reviews. If a review is abusive or breaks the rules they can flag it for moderation, but a fair account of a genuine job stays.
When can I leave a review?
Once the job you hired through Rank My Builder is marked complete, you'll be invited to leave a rating and comment. Honest, specific feedback helps the next homeowner most.
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