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Help centre

Straight answers about how Rank My Builder works — for homeowners posting a job and for tradespeople winning one.

For homeowners

How Rank My Builder works (for homeowners)

How Rank My Builder works for homeowners — post a job for free, get up to 5 quotes from verified local trades, compare and hire with real reviews.

Is Rank My Builder free for homeowners?

Rank My Builder is free for homeowners — posting a job and getting quotes costs nothing. Here's how the platform makes money and why that's good for you.

How quotes work and the 5-quote cap

How quotes work on Rank My Builder — every job is capped at 5 quotes so you get a real choice without 30 cold calls. Here's what to expect and how to compare.

How to spot a cowboy builder

Practical warning signs of a cowboy builder — cash-only demands, no paperwork, big upfront payments, cold-calling — and how to protect yourself before you hire.

Checks to make before you hire a tradesperson

A homeowner's checklist before hiring a tradesperson — verify registrations and insurance, get it in writing, compare quotes and agree staged payments.

How reviews work on Rank My Builder

Reviews on Rank My Builder are tied to real completed jobs, not anonymous strangers. Here's how reviews are collected, why they're trustworthy and how to leave one.

Staying safe and resolving disputes

How to stay safe using Rank My Builder and what to do if a job goes wrong — keep records, communicate through the platform, and how to raise a dispute.

Areas we cover: Nottingham and Derby

Rank My Builder is launching in Nottingham and Derby (NG and DE postcodes). Here's where we cover today and how to use the platform if you're just outside.

For tradespeople